FAQs & Help Centre

To book in a lesson, simply contact us on (07) 3726 5788 at any time between Monday to Friday (9:00am - 5:00pm AEST), online 24/7 or via email at admin@cloudtuition.com.au. We'll match you to a qualified school tutor within 72 hours of your booking and send you a confirmation with the details that you'll need to launch your online sessions through our learning platform.

The first lesson is a free 60-minute session with one of our expert tutors. Simply contact us and we'll match you to the right tutor with 72 hours and send you the details that you need to launch your session. During your session, you’ll meet your tutor online and get a first-hand look at how our virtual learning platform. From there, your tutor will help you learn and practice different topics and skills based on the learning needs that you've outlined. We’ll then send through a lesson overview and reach out to you once your session is complete to check how everything went on your end.

All lessons are interactive, face-to-face and taught online in real time through our online learning platform. You won’t need any special software or downloads to connect to your lessons, only a tablet or computer with audio/video functions and a stable Internet connection. Recommendation: Although it is not essential, we do highly recommend having a digital stylus or writing pen if your child wants to interact with our whiteboard (great for Math lessons)!

We personalise our private tutoring lessons so that our students and tutors can build on the content taught at school. As all of our learning materials are mapped to the Australian Curriculum, we also help students address their individual learning gaps and learn topics they need for their year level.

At Cloud Tuition, we specialise in face-to-face online tutoring programs that are delivered one-on-one by a qualified school tutor. By giving each student the individual attention they need for their specific learning needs and goals, we're able to provide a higher quality of learning support to help them excel in school and beyond.

Yes, many of our students actually prefer online lessons instead! Just like traditional tutoring, our online sessions are also face-to-face and designed to help your child get the individual attention they need for their learning. Also, your child will be matched with a high quality tutor who will help them with content learning, assessment and exam preparation. There are also many added benefits to online tuition such as being able to access your child’s learning space to stay up to date on their lesson work, regular progress reporting and flexibility with your tutoring sessions. During sessions, your child will also get access to our interactive whiteboard and helpful learning tools such as screenshare, geometric shapes, diagrams, graphs, document writing and more!